Trust Hub

Security, standards and the documents behind them.

What Via AI aligns to, how customer data is separated and stored, and the documentation available for an enterprise security review.

Standards alignment

StandardScopeStatus
IEC 62443-4-1Secure product development lifecycle requirementsAlignedSL 2
IEC 62443-4-2Technical security requirements for IACS componentsAlignedSL 2
ISO 41001Facility management systems — supports aligned operationsAligned

Alignment means Via AI is designed and developed against the requirements of these standards. It is not the same as third-party certification, and we do not describe it as such. Supporting documentation is available for review.

Documentation

Documents marked on request are shared with prospective and existing customers under NDA. Ask your Via AI contact, or write to the security address below.

Security

IT security readiness guide

Access control, tenant isolation, encryption, audit logging and the deployment security model — written for a customer security review.

Available on request

Standards & compliance

IEC 62443 alignment statement

How Via AI addresses IEC 62443-4-1 secure development lifecycle and 62443-4-2 component security requirements at target Security Level 2.

Available on request

ISO 41001 alignment matrix

Clause-by-clause mapping of Via AI workflows, approvals and evidence collection to ISO 41001 facility-management principles.

Available on request

Privacy & data protection

Data Processing Agreement

Roles, categories of personal data, processing locations, sub-processors, breach notification and data-subject rights.

Available on request

Sub-processor list

The third parties that process customer data, what each is used for, and where it operates. Provided under the Data Processing Agreement.

Available on request

Deployment & operations

Deployment models and data residency

Managed hosting and Private Cloud (BYOC): where data is stored, what runs inside your infrastructure, and what a BYOC readiness review covers.

Available on request

Security and compliance enquiries

For documentation requests, security questionnaires, or to report a vulnerability, contact the Via AI security team directly.

security@via-ai.sa